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Samsung Delays Note7 Shipments After Users Report Exploding Batteries

by Milos Pavlovic

During the IFA show, Samsung had to issue a recall for its Galaxy Note 7 smartphone as well as a stop to sales (although it seems that in some geographies, sales continued to be …

Tags:Batteries| Mobile Display Monitor| Samsung| Smartphones| Vol 23 - Issue 35| warranty

10-Year Burn-in Warranty for 2016 SUHD TVs

by Tom Allen

Although screen burn is less of an issue in modern TVs than legacy sets, Samsung has announced that it will repair or exchange the displays in its 2016 SUHD TVs, if they suffer from …

Tags:Large Display Monitor| Samsung| TVs (TV Sets)| Vol 23 - Issue 30| warranty

BenQ Honours Warranties After Steljes Administration

by Tom Allen

Following Steljes, BenQ’s sole distributor, entering administration (Steljes Goes Under), BenQ has announced changes to its support and sale of IFPDs. The firm is unable to comment on the status of onsite warranties and …

Tags:BenQ| Education| Large Display Monitor| Steljes Ltd| Vol 23 - Issue 21| warranty

BC7 LED an Opportunity but a Tough One

by Bob Raikes

Sanju Khatri of IHS started the second session, which was on the high brightness advertising display market. She started by explaining the use of high brightness and outdoor displays in digital signage applications. She …

Tags:Digital Signage| High Brightness Displays| Large Display Monitor| Mobile Display Monitor| SID Display Week 2016| Small Pixel Pitch LED SPP| Vol 23 - Issue 21| warranty

DPI Extends Three-Year Warranty

by Tom Allen

Digital Projection Inc. has extended its 20,000-hour/three-year warranty – already available on some models – to all of its laser phosphor projectors.

Tags:Digital Projection Inc (DPI)| Large Display Monitor| Laser Phosphor Projectors| Vol 23 - Issue 20| warranty

Warranty Week Highlights Computer Industry Warranty Gap

by Tom Allen

The computer industry is very warranty-intensive – the most intensive, after automotive, in fact. Despite the fact that the industry accounts for a quarter of all warranty spending in the USA, the warranties provided …

Tags:Large Display Monitor| Mobile Display Monitor| USA| Vol 23 - Issue 16| warranty

Warranty Spending Falls – But Why?

by Tom Allen

American manufacturers are spending less on warranties than they used to, says Warranty Week. The site’s 2015 warranty expense data collection is almost complete, and it has examined the data to determine why this …

Tags:Large Display Monitor| Mobile Display Monitor| USA| Vol 23 - Issue 12| warranty

Users to Blame for 75% of Device ‘Failures’

by Tom Allen

No trouble is found with almost 75% of mobile devices returned to mobile network operators and manufacturers in Europe and North America, according to Blancco Technology Group – a provider of mobile device diagnostic …

Tags:Large Display Monitor| Mobile Display Monitor| Repair| Smartphones| Vol 23 - Issue 07| warranty

ACCC Says LG Misrepresented Responsibilities

by Tom Allen

LG has been targeted by the Australian Competition and Consumer Commission, for ‘false or misleading representations’ about consumers’ rights in relation to faulty OLED TVs. The ACCC says that LG claimed that remedies available …

Tags:Large Display Monitor| LG Electronics (LGE)| OLED TVs| Repair| Vol 22 - Issue 50| warranty

Apple Successfully Transitioned to Smartphone Warranties

by Tom Allen

Warranty Week has examined Apple’s warranty business. As well as being one of the world’s largest product warranty providers, the company also runs one of the world’s largest extended warranty plans – largely due …

Tags:Apple| Large Display Monitor| Mobile Display Monitor| Smartphones| Vol 22 - Issue 50| warranty

Consumer Rights Act Protects Consumers Across the EU

by Tom Allen

The Consumer Rights Act 2015 is now active across the EU, giving anyone who purchases faulty goods up to 30 days to return their purchase for a full refund. Previously the time to return …

Tags:Consumer Confidence| Europe| Large Display Monitor| Mobile Display Monitor| Vol 22 - Issue 39| warranty

Eizo Guarantees Six Months Without Bright Pixels

by Tom Allen

The new EV2750 is one of the monitors covered by the warrantyEizo is expanding its product warranty to cover bright pixel defects on certain monitors in the FlexScan, ColorEdge and Foris ranges. The company …

Tags:Desktop Monitors| Eizo| Large Display Monitor| Vol 22 - Issue 35| warranty