Virgin Media is offering existing Virgin TV customers a free upgrade to its V6 box, which is based on Tivo software. In what is one of the largest customer upgrade programmes ever carried out in the UK, the company will end the year with the majority of its TV customers using the next-generation, Ultra HD-ready V6. The upgrade programme comes as Virgin Media installs its millionth V6 box, just over a year since it was first launched.
Customers who take a TV and broadband bundle will be able to upgrade their older STB for the V6 box at no additional cost and with no re-contract requirements. Eligible customers will be contacted in the coming weeks with details of how they can request their V6 box. The vast majority will be able to self-install, avoiding the need for a technician’s visit.
