Empowering display industry professionals with cutting-edge insights and analysis
by Bob Raikes
Reviewers at Tom’s Hardware have been disappointed by the range of different quality keyboard and display components that are seen on the Lenovo Carbon X1 notebook. The reviewer tried an early version, supplied by …
Tags:Large Display Monitor| Lenovo| Mobile Display Monitor| Notebooks| Vol 25 - Issue 29| warranty
by Bob Raikes
Apple has received a $6.6 million fine (Aus $9 million) from a court in Australia after it caused some iPhones and iPods to fail after an update, if the devices had been repaired by …
Tags:Apple| Mobile Display Monitor| Vol 25 - Issue 24| warranty
by Andrew Fenn
Service organisations that make their front-line reps a top priority can improve both productivity and customer loyalty, according to Gartner. The study of more than 2,000 customer service reps from nearly 30 companies worldwide …
Tags:Large Display Monitor| Mobile Display Monitor| Vol 25 - Issue 23| warranty
by Andrew Fenn
Apple was aware that its iPhone 6 and 6 Plus devices were more prone to bending than their predecessors. That’s according to documentation that reportedly came to light during a class-action lawsuit against the …
Tags:Apple| Litigation| Mobile Display Monitor| Vol 25 - Issue 20| warranty
by Andrew Fenn
Asus has provided a summary of notable updates to its warranty information for customers in the United States, following a clampdown on warranty policies deemed unfair by the US Federal Trade Commission. (Federal Trade …
Tags:Asus| Large Display Monitor| Mobile Display Monitor| USA| Vol 25 - Issue 20| warranty
by Bob Raikes
Warranty Week has published a survey of the US computer industry that looks at warranty costs. 330 companies were checked (although this did not include Dell, which is now private, and Microsoft which does …
Tags:Large Display Monitor| Mobile Display Monitor| Vol 25 - Issue 19| warranty
by Andrew Fenn
At the time of writing, 12,853 MacBook Pro users have signed a Change.org petition, demanding that Apple recalls every one released since Late 2016 due to widespread issues with its keyboard. Clearly, many users …
Tags:Apple| Large Display Monitor| Mobile Display Monitor| Vol 25 - Issue 18| warranty
by Bob Raikes
The RTings.com website is conducting a long term stress test on VA and IPS LCDs and an OLED to try to assess the impact of image sticking and ‘burn-in’. The sets are the OLED …
Tags:Large Display Monitor| LCD Panels| OLEDs| Vol 25 - Issue 15| warranty
by Andrew Fenn
The Federal Trade Commission has decreed that stickers on products that have warnings such as “warranty void if removed” are not valid in the United States and has also prohibited the voiding of warranties …
Tags:Large Display Monitor| Mobile Display Monitor| USA| Vol 25 - Issue 14| warranty
by Milos Pavlovic
Warranty Week had its annual look at the top warranty providers in the US and concentrated on those that had changed the most. The blog covers all industries, but we thought we’d pick out …
Tags:Large Display Monitor| Mobile Display Monitor| USA| Vol 25 - Issue 13| warranty
by Bob Raikes
Mitsubishi Electric said that it has now upgraded the lifespan of its WE120 video wall cube to 130,000 hours, even in 24/7 operation – that’s 14.8 years by our calculation. The cubes previously were …
Tags:Large Display Monitor| Mitsubishi| Projection Cubes| Vol 25 - Issue 11| warranty
by Andrew Fenn
Samsung has launched a same-day repair service for Galaxy smartphone owners across the United States. Customers can now bring their Galaxy devices to more than 300 Samsung Care-authorised uBreakiFix service locations for same-day support, …
Tags:Mobile Display Monitor| Samsung| Smartphones| Vol 25 - Issue 11| warranty
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