warranty

subscribe

Google Struggling in the UK for Pixel Warranty

by Bob Raikes

The BBC ran an interview with an unhappy customer in the UK that was unhappy that when the display for his Pixel smartphone was broken, Google’s options were only to ship the phone to …

Tags:Google| Mobile Display Monitor| Smartphones| Vol 23 - Issue 51| warranty

Apple’s Warranty Reserves Decline

by Bob Raikes

Warranty Week made a detailed analysis of Apple’s warranty and extended warranty programs and pointed out that Apple has become a leading global supplier of extended warranties. However, sales of protection plans has declined …

Tags:Apple| Mobile Display Monitor| Vol 24 - Issue 01| warranty

Over 100K Smartphones Get Damaged by Liquids Every Day in WE

by Bob Raikes

IDC said that as many as 100,000 smartphones get damaged by liquids every day in Western Europe and that is a factor in an increase in the sales volume of devices offering resistance against …

Tags:IDC| Mobile Display Monitor| Smartphones| Vol 23 - Issue 50| warranty

Apple

Apple To Fix iPhone 6 Plus ‘Touch disease’ for $149

by Bob Raikes

Apple has decided to offer a service to fix a fault, known as “touch disease” on the iPhone 6 Plus. The service is a standard fee for otherwise working units (with non-cracked and working …

Tags:Apple| Mobile Display Monitor| Vol 23 - Issue 46| warranty

Wammes Points to Display Faults

by Bob Raikes

German display specialist, Wammes & Partner from Gundersheim, near Frankfurt, in Germany, has said that in analysing the repairs and failures that it has seen over the last three years are not because of …

Tags:Large Display Monitor| Mobile Display Monitor| Vol 23 - Issue 45| warranty

Warranty Week Checks Notebooks

by Bob Raikes

We reported on the Warranty Week summaries on warranty for consumer electronics over the last few weeks. Now the site has reported on retail notebook warranties in the US. 18 major retail chains were …

Tags:Large Display Monitor| Mobile Display Monitor| Notebooks| Vol 23 - Issue 43| warranty

IDC Surveys on Note 7 Impact

by Bob Raikes

Results from a recent IDC survey, U.S. Smartphone Owners’ Reaction to Samsung Galaxy Note 7 Recall show that Samsung faces some short-term challenges but nothing that will darken its long-term prospects. IDC surveyed 1,082 …

Tags:IDC| Mobile Display Monitor| Samsung| Vol 23 - Issue 43| warranty

Samsung Stops Note 7 Parodies

by Bob Raikes

Samsung has had a sense of humour failure as well as a battery problem. The company has got some bad press over attempts to stop youTube videos that featured versions of Grand Theft Auto …

Tags:Back Panel| Mobile Display Monitor| Samsung| Vol 23 - Issue 42| warranty

US Service Contracts Surveyed

by Bob Raikes

Length of TV extended warrantiesIn a series of articles, Warranty Week has been looking at the prices of service contracts in the US for a range of products including TVs, Blu-ray players and digital …

Tags:Blu-ray Players| Large Display Monitor| TVs (TV Sets)| Vol 23 - Issue 42| warranty

Samsung Gives Up on Note 7

by Bob Raikes

Samsung Note 7 being cooled at IFA. Image:MekoSamsung has stopped the supply of Galaxy Note 7 phablets as the battery fire issue that it has seen has recurred with some users that had received …

Tags:Mobile Display Monitor| Samsung| Vol 23 - Issue 40| warranty

Extended Warranties Morph to Protection Contracts

by Bob Raikes

Warranty Week created an article that highlighted that it is ten years since the influential Consumer Reports magazine in the US placed adverts that told consumers that they should not buy service contracts. Although …

Tags:Large Display Monitor| Mobile Display Monitor| Vol 23 - Issue 39| warranty

Note 7 to Go Back on Sale

by Bob Raikes

Samsung has restarted supplying Galaxy Note 7 in Korea, from the 28th of September, although sales are not expected to resume so quickly in Europe. Reports say that 80% of the defective units affected …

Tags:Mobile Display Monitor| Samsung| Vol 23 - Issue 38| warranty