Following Steljes, BenQ’s sole distributor, entering administration (Steljes Goes Under), BenQ has announced changes to its support and sale of IFPDs. The firm is unable to comment on the status of onsite warranties and technical support on units sold to reseller partners before the 20th May – these were sold and managed by Steljes. However, it says that the default warranty, supplied by BenQ to Steljes, was a return to base warranty and is now legally the remaining warranty. BenQ has also decided to take over and honour the onsite warranties sold by Steljes before administration, for products in the education market.
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