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California State Assembly Introduces Right to Repair Act

by Andrew Fenn

California State Assembly member Susan Eggman has announced that she will be introducing the California Right to Repair Act. The legislation would require manufacturers of electronics to make diagnostic and repair information, as well …

Tags:Large Display Monitor| Mobile Display Monitor| Smartphones| USA| Vol 25 - Issue 11| warranty

HP Recalls Computer Batteries Over Safety Concerns

by Andrew Fenn

HP has announced a worldwide, voluntary safety recall and replacement program for certain notebook computer and mobile workstation batteries. According to the company, these batteries have the potential to overheat, posing a fire and …

Tags:Batteries| HP Inc| Large Display Monitor| Mobile Display Monitor| Vol 25 - Issue 07| warranty

Returns Growing To Etailers

by Bob Raikes

Showing how the same thing can mean different things to different people, the Reverse Logisitics Association in the US has pointed out at its national conference that the increasing behaviour of consumers in buying …

Tags:eTailers| Large Display Monitor| Mobile Display Monitor| Vol 25 - Issue 06| warranty

Lenovo Recalling ThinkPad X1 Carbon Laptops Over Fire Hazard

by Andrew Fenn

Lenovo is voluntarily recalling some of its ThinkPad X1 Carbon 5th Generation laptops, in cooperation with the US Consumer Product Safety Commission. The company has determined that a limited number of devices may have …

Tags:Large Display Monitor| Lenovo| Mobile Display Monitor| Notebooks| Vol 25 - Issue 05| warranty

Samsung and Best Buy Sued by Consumers in Illinois

by Andrew Fenn

A pair of consumers went to Illinois Federal Court last week to file a lawsuit against Samsung and Best Buy. The litigants allege that the two companies sold PDP TVs in 2012 that they …

Tags:Best Buy| Large Display Monitor| Litigation| Samsung| Vol 25 - Issue 05| warranty

Apple Offering Free Repairs for iPhone 7 with Service Bug

by Andrew Fenn

Apple has determined that a small percentage of iPhone 7 devices may show “No Service” in the status bar, even if cellular coverage is available, due to a component failure. The affected units were …

Tags:Apple| Mobile Display Monitor| Smartphones| Vol 25 - Issue 05| warranty

iOS 11.3 Will Allow Users to Switch off Hidden Battery-Save Mode

by Andrew Fenn

Apple has confirmed that iPhone owners affected by an enforced, hidden battery-saver mode that reduces device performance will be able to switch the controversial feature off after the next iOS firmware update. The option …

Tags:Apple| Batteries| Mobile Display Monitor| Vol 25 - Issue 04| warranty

HP

Judge Gives Green Light on HP Defective Display Claim

by Andrew Fenn

After holding up Hewlett-Packard’s $6.5 million deal over laptop computers with allegedly defective screens, due to concerns that claims would exceed available funds, a California judge approved the settlement Friday, calling the 90% return …

Tags:HP Inc| Large Display Monitor| Litigation| Mobile Display Monitor| Vol 25 - Issue 04| warranty

Apple CEO Receives Criminal Complaint from Consumer Group

by Andrew Fenn

The latest in a long line of complaints and legal filings against Apple regarding the company’s slowing of older iPhone models, Apple CEO Tim Cook has had a criminal complaint filed against him by …

Tags:Apple| Korea| Litigation| Mobile Display Monitor| Vol 25 - Issue 03| warranty

Samsung UK Attacks OLED

by Bob Raikes

Samsung UK has put out an article (with the previous video of burn tests) that continues the company’s attack on OLED technology.

Tags:Back Panel| Large Display Monitor| Mobile Display Monitor| OLEDs| Vol 25 - Issue 04| warranty

Google Nexus Phone Defect Lawsuit “Not Going to Go Away”

by Andrew Fenn

US District Judge Beth Labson Freeman advised Google and fellow defendant, Huawei, last Thursday that a putative class action brought over alleged battery-draining defects with its Google Nexus 6P smartphone is “not going to …

Tags:Google| Mobile Display Monitor| Smartphones| Vol 25 - Issue 03| warranty

Industry Leaders Launch Trade Association for Service Contracts

by Andrew Fenn

Industry leaders in the US have launched a new trade association for commercial service contracts; the National Commercial Service Contract Association recently held their inaugural meeting. The meeting took place on January 12th and …

Tags:Large Display Monitor| Mobile Display Monitor| Vol 25 - Issue 02| warranty