What They Say
The FT reported data from Counterpoint Research who said that the active installed base of iPhones topped the 50% mark in the quarter that ended in June. It’s iPhone’s highest market share since the phone debuted in 2007. Counterpoint also thinks that Apple’s service revenues could exceed its iPhone income. Other highlights of the article
- Samsung and Lenove lead the other devices (with 150 models active)
- The trend could spread to other affluent countries.
- Worldwide, Apple dominates the global market for $400+ premium phones, with 57% of that segment.
What We Think
I got a new Android smartphone a few weeks ago. The hardware seems good, but the user experience since the change has led to a lot of swearing from me. I’m not sure if it’s just that I haven’t quite got the configuration settings right, but although it responds quickly and seems to have good cameras, there is something about the interface that is really niggling me, Quite a few apps don’t seem to work in a consistent way or in line with what I thought were general Android features, Samsung hasn’t helped, by trying to get more Bixby use (does anyone use it?) by remapping the power key to invoke the voice assistant (it can be modified, but it’s irritating). I spent more than an hour on a text chat to Samsung tech support because the dual sim function didn’t work, but by chance I realised that if you had a physical SIM in slot 2 (which is on the backside of the SIM holder), you could not use dual SIMs with an eSim – the physical sim must be in slot 1. You might have thought that Samsung’s own tech support might have known that. At one point, the tech support staff member actually just cut and pasted some advice from a user forum (and not a Samsung one)!
I’m not sure I’m ready to go over to the dark side yet, but it may not be far away. I like my iPad Pro and I’m seriously considering a Mac Mini for the desktop. (BR)